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Our Gift Card Solution

Increase spend, boost footfall and grow loyalty

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The power of a Giftstarr gift card

Increase footfall

Gift cards are a great way to increase the volume of shoppers, from attracting new customers to re-engaging old ones, gift cards appeal to everyone!

Promote spend

With 74% of shoppers spending more than their gift card value, gift cards are a great way to encourage increased spending in your malls.

Boost loyalty

Real-time shopper insights give you more ways to connect. Turn customers into fans with personalised offers, relatable content and enhance their overall experience, increasing return visits.

 

What's included?

 

StarrCard

  • Fully white-labelled and ready to brand with your centre’s logo and colour scheme.
  • Activate the card on-site and it’s ready to use.
  • Manufactured from recycled plastics or advanced paper board.

StarrGate

  • Cardholder website: easy and intuitive website for cardholders to register, login, activate card, set PIN, and check balance for all their gift cards
  • White label: Our microsite can be fully white-labeled with your company’s’ logos, images and color schemes. We also provide a CMS to manage the mall’s special offers and promotions

StarrKiosk

  • Our self-dispensing kiosks are on hand to help customers with self-service tasks –
  • Very helpful to take the load off your team during busy periods.

StarrPOS

Our POS system offer a range of services including:

  • Gift card sales,
  • Click and collect
  • The ability for your mall to sell their own sundries.

How it works?

 

FPS provides end-to-end programme management for its clients as illustrated below.

We do the heavy lifting required to launch and operate the gift card program, so you can focus on customer sales and marketing and maximising conversions.

 

The Mall

Markets cards to customers
Performs face-to-face sales
Promotions and campaigns to generate sales

Managed by Giftstarr

Programme Manager

Coordinates downstream service providers
Till solution and microsite
Reporting and Reconciliation
24/7 contact centre
Manage card production
Training and best practices

Managed by Giftstarr

Issuing Bank

Regulatory and legal approvals
Scheme reconciliation
BIN Sponsorship

Managed by Giftstarr

Processor

Authorisation and clearing transactions
Interface to Card Schemes

Managed by Giftstarr

Card Scheme

Licenses the programme
Relays messages between issuers and acquirers
Settlement of payment to retailers

Discover why we're Gift Card Specialists

FAQs

We are Fintech Payment Solutions – a programme manager based in Dubai for fintechs, FIs and NBFIs that can provide the full spectrum of core services and value-adds needed to launch and operate a payment program. We specialize in prepaid gift card programs but our product portfolio includes all types of prepaid cards such as salary cards, T&E, sales incentives and virtual cards, as well as youth banking white label solutions, reporting and reconciliation as a service customer support centre and financial inclusion products.

FPS provides the multiple key components required to launch a prepaid/debit or virtual card under one umbrella. FPS offers clients a single system and agreement, which gives clients access to our established relationships with trusted card issuers (bank), card manufacturers, card processors, as well as access to our latest Fintech innovation systems and compliance expertise.

FPS lets you concentrate on product, marketing and customer relationship, whilst relying on our expertise and experience to navigate your Fintech product launch.

FPS offers a complete package for your card product launch, including: client portal, cardholder portal, APIs, approved scheme connectivity, integration with our card issuer, card processor, card manufacturer, compliance, KYC providers and customer support centre.

Launching a card scheme requires dealings and agreements with multiple partners. A Programme Manager pulls all of these into one simple agreement. That means fewer negotiations, less paperwork, more cost-efficient, faster and more time to focus on your business.

An Idea! You don’t need an Issuer, a Processor, a Fraud System, a Card Manufacturer or an IVR. All you need is an idea and a plan and FPS will help you build it.

The simple answer is yes! Client money is kept in a protected, ring-fenced account.
Client funds are always protected, as they are completely independent of our business bank accounts and assets.

So, you can rest assured that your funds are safe!

A prepaid debit card is an alternative banking card that only allows you to spend the money you load onto the card. Like a debit card, our prepaid cards work at any merchant that accepts Mastercard or Visa. It’s safer and more convenient than using cash.

The prepaid card can be used wherever Mastercard or Visa are accepted, including physical or online retail shops, for purposes by mail order and by phone, in your home location, or abroad.  Millions of merchants in more than 210 countries and territories accept Mastercard and Visa.

We offer all the key components so you are not required to implement other systems.
Although, if you choose to have a solution integrated into your own system, FPS offers an extensive API solution to easily integrate with your third-party systems.

No hidden costs! We pride ourselves on our transparency! FPS will show you all costs up front: nothing hidden, no sneaky small print. You’ll know your exact costs before you begin. Budgeting will be a piece of cake.

Yes! Our wide range of APIs allows you to integrate FPS seamlessly with your own system. FPS empowers your desktop, web and/or mobile applications with our API’s capabilities.

Together with our partners, FPS provides a full integrated cardholder onboarding system including full KYC as well as a compliance team so you do not need one.

Our platform is built, the partners are integrated, and our experts are ready to help. Focus on what you do best while we handle the boring stuff: compliance, fraud monitoring, regulations and contracts. This will reduce your need to hire a compliance team to a minimum.

Our platform is built, the partners are integrated and our experts are ready to help. Focus on what you do best while we handle the boring stuff: compliance, fraud monitoring, regulations and contracts.

FPS is here to help. Clients often require truly bespoke products from the onset. Such clients can benefit from our expertise and flexible FPS Payments Ecosystem to build their desired products. Please reach to our experts to discuss in more details.

3DS (also known as ‘Mastercard SecureCode’, ‘Identity Check’ and ‘Verified by Visa’) is a standard which helps to reduce fraud and provide extra security to your online payments. Authentication is the process by which you identify yourself by sharing secure information that is available only to you. 3DS 2.0 is the latest version and provides a much smoother and safer process for you to authenticate your payments.

Authentication provides an additional layer of security for online transactions, making it harder for fraudsters to gain access to your payment details.3. Is 3DS active on my card? Yes, your card has been enrolled in Mastercard SecureCode (3DS) so that wherever you see the Mastercard SecureCode logo online, your card number will automatically be recognised during checkout. Your card provider is contacted during checkout to confirm your identity as the genuine cardholder.

You will receive a 6-digit One Time Password (OTP) for each online purchase you make at participating merchants. The OTP will be sent by SMS or by email to the mobile phone or email address which you have registered with your card provider. Simply key in the OTP on the authentication page displayed and press the ‘Submit’ button. The OTP will then be verified by your card provider and the transaction will be approved or declined.

Please get in touch with us today and send us your query on our FPS contact form

Want to find out more about our solutions?
Get in touch to see how we can help your business.

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