Programme Management
Launching card and payment products are complex, but not with Crunch. Our tried and tested tools and processes set you up to scale your innovation, so you can focus on growing your business.
- ePOS / mPOS (Electronic / Mobile point of sale) Cloud based till system , with training provided, ongoing service and support provided by the team.
- Turn any Apple iOS / Android device into a Gift Card sales point – a super easy and intuitive tool that can be used around your centre and external events
- E-commerce solution – As a FPS client, you’re automatically entitled to a fully responsive and intuitive e-commerce site which can be branded to your corporate guidelines. This white labelled site will enable your own customers to purchase shopping centre Gift Cards online. Customers can then receive cards by post and, unlike other shopping centre Gift Card providers, our service includes fulfilment and dispatch of all orders. Digital codes may also be purchased which enables customers to collect the cards within their chosen shopping centre.
- Business Hub – When you’re looking to build a corporate sales channel, the FPS Business Hub enables you to increase revenue and seamlessly run an online corporate sales programme. Carry out your own sales, or use our outsourced sales team to make calls and sales on your behalf.
Additional Features include:
- Security and flexibility – We’re directly connected to MasterCard and VISA networks, which means that no integration or development is required by participating retailers – the cards are simply used through your retailers’ existing card acceptance facilities.
- True Limited Network – We promise true limited networks. This means that the Gift Cards can only be used in stores within your shopping centre. Our team visits the retailers within your shopping centre as part of the onboarding process. Our retailer walk around takes them through how the process works and runs test transactions to make sure they’re good to go
- Reporting and Reconciliation – We have a detailed management information and reporting suite available to help you track Gift Card sales and performance. With the addition of Kani, we can also provide data analytics, consumer profile and spend analysis
- Contact Centre Support – with Dialect, we speak English, Italian, Arabic, Spanish, Polish, Romanian, Chinese, Hindu, Punjab, Urdu and Russian. We pride ourselves on service excellence, as well as providing reporting, call stats and insights
FAQs
We are Fintech Payment Solutions – a programme manager based in Dubai for fintechs, FIs and NBFIs that can provide the full spectrum of core services and value-adds needed to launch and operate a payment program. We specialize in prepaid gift card programs but our product portfolio includes all types of prepaid cards such as salary cards, T&E, sales incentives and virtual cards, as well as youth banking white label solutions, reporting and reconciliation as a service customer support centre and financial inclusion products.
FPS provides the multiple key components required to launch a prepaid/debit or virtual card under one umbrella. FPS offers clients a single system and agreement, which gives clients access to our established relationships with trusted card issuers (bank), card manufacturers, card processors, as well as access to our latest Fintech innovation systems and compliance expertise.
FPS lets you concentrate on product, marketing and customer relationship, whilst relying on our expertise and experience to navigate your Fintech product launch.
FPS offers a complete package for your card product launch, including: client portal, cardholder portal, APIs, approved scheme connectivity, integration with our card issuer, card processor, card manufacturer, compliance, KYC providers and customer support centre.
Launching a card scheme requires dealings and agreements with multiple partners. A Programme Manager pulls all of these into one simple agreement. That means fewer negotiations, less paperwork, more cost-efficient, faster and more time to focus on your business.
An Idea! You don’t need an Issuer, a Processor, a Fraud System, a Card Manufacturer or an IVR. All you need is an idea and a plan and FPS will help you build it.
The simple answer is yes! Client money is kept in a protected, ring-fenced account.
Client funds are always protected, as they are completely independent of our business bank accounts and assets.
So, you can rest assured that your funds are safe!
A prepaid debit card is an alternative banking card that only allows you to spend the money you load onto the card. Like a debit card, our prepaid cards work at any merchant that accepts Mastercard or Visa. It’s safer and more convenient than using cash.
The prepaid card can be used wherever Mastercard or Visa are accepted, including physical or online retail shops, for purposes by mail order and by phone, in your home location, or abroad. Millions of merchants in more than 210 countries and territories accept Mastercard and Visa.
We offer all the key components so you are not required to implement other systems.
Although, if you choose to have a solution integrated into your own system, FPS offers an extensive API solution to easily integrate with your third-party systems.
No hidden costs! We pride ourselves on our transparency! FPS will show you all costs up front: nothing hidden, no sneaky small print. You’ll know your exact costs before you begin. Budgeting will be a piece of cake.
Yes! Our wide range of APIs allows you to integrate FPS seamlessly with your own system. FPS empowers your desktop, web and/or mobile applications with our API’s capabilities.
Together with our partners, FPS provides a full integrated cardholder onboarding system including full KYC as well as a compliance team so you do not need one.
Our platform is built, the partners are integrated, and our experts are ready to help. Focus on what you do best while we handle the boring stuff: compliance, fraud monitoring, regulations and contracts. This will reduce your need to hire a compliance team to a minimum.
Our platform is built, the partners are integrated and our experts are ready to help. Focus on what you do best while we handle the boring stuff: compliance, fraud monitoring, regulations and contracts.
FPS is here to help. Clients often require truly bespoke products from the onset. Such clients can benefit from our expertise and flexible FPS Payments Ecosystem to build their desired products. Please reach to our experts to discuss in more details.
3DS (also known as ‘Mastercard SecureCode’, ‘Identity Check’ and ‘Verified by Visa’) is a standard which helps to reduce fraud and provide extra security to your online payments. Authentication is the process by which you identify yourself by sharing secure information that is available only to you. 3DS 2.0 is the latest version and provides a much smoother and safer process for you to authenticate your payments.
Authentication provides an additional layer of security for online transactions, making it harder for fraudsters to gain access to your payment details.3. Is 3DS active on my card? Yes, your card has been enrolled in Mastercard SecureCode (3DS) so that wherever you see the Mastercard SecureCode logo online, your card number will automatically be recognised during checkout. Your card provider is contacted during checkout to confirm your identity as the genuine cardholder.
You will receive a 6-digit One Time Password (OTP) for each online purchase you make at participating merchants. The OTP will be sent by SMS or by email to the mobile phone or email address which you have registered with your card provider. Simply key in the OTP on the authentication page displayed and press the ‘Submit’ button. The OTP will then be verified by your card provider and the transaction will be approved or declined.
Please get in touch with us today and send us your query on our FPS contact form
